how can we assist you?

We currently ship across the UAE and selected international destinations.

UAE orders typically arrive within 1–3 business days. International shipping may take 5–10 business days, depending on location.

Shipping fees are calculated at checkout. Complimentary shipping may apply on selected orders or promotions.

Yes. Once your order is dispatched, you’ll receive a tracking link via email.

Same-day delivery is available within Dubai for selected items and timeframes.

Yes, we accept returns and exchanges within 7 days of delivery.

Items must be: Unworn and unwashed • In original packaging • With all tags intact

For hygiene reasons, certain items may not be eligible for return. (You should specify this clearly if applicable.)

Simply contact us via email or WhatsApp with your order number.

We recommend: Machine wash cold • Gentle cycle • Wash with similar colors

Avoid harsh detergents and fabric softeners. Air drying helps preserve the natural texture.

Yes—our bamboo fabrics are naturally soft and breathable, best cared for gently to maintain longevity.