how can we assist you?

We currently ship across the UAE and selected international destinations.

UAE orders typically arrive within 1–3 business days. International shipping may take 5–10 business days, depending on location.

Shipping fees are calculated at checkout. Complimentary shipping may apply on selected orders or promotions.

Yes. Once your order has been dispatched, you can track it from your Account Dashboard.

Same-day delivery is available within Dubai for selected items and timeframes.

Can I return or exchange my order?

Items must be: Unworn and unwashed • In original packaging • With all tags intact

For hygiene reasons, certain items may not be eligible for return. (You should specify this clearly if applicable.)

Simply contact us via email or WhatsApp with your order number.

We recommend: Machine wash cold • Gentle cycle • Wash with similar colors

How do I maintain softness over time?

Yes—our bamboo fabrics are naturally soft and breathable, best cared for gently to maintain longevity.